Shipping and Returns
SHIPPING POLICY
Need us to delay your shipment? No problem. Just leave a note at checkout, and we’ll follow up via email to confirm—happy to accommodate.
Pre-designed gifts typically ship within 2–3 business days, unless otherwise noted. For large or custom orders, additional lead time may apply. We’ll always keep you informed with an estimated delivery timeline.
Need it rushed?
We may be able to accommodate rush processing or expedited shipping on a case-by-case basis. Please email us at gift@boxbabe.com before placing your order to confirm availability and associated fees.
Packaging Options: Eco-Friendly vs. Signature Laminate
We offer two beautiful packaging styles - each with its own charm and purpose. Whether you’re prioritizing sustainability, presentation, or both, we believe the experience should feel elevated either way.
Eco-Friendly Boxes
Our standard gift boxes are made from sturdy, biodegradable cardboard and designed to reduce waste while keeping things elegant. Clean and simple in white, they’re tied with a stunning bow and packaged securely for shipping. Perfect for recipients who value what’s inside the gift - and prefer less packaging to worry about.
Signature Laminate Boxes
For an extra layer of luxury, our signature laminate gift boxes offer a polished, re-usable option. With a magnetic flap closure and the ability to fold flat for storage, these boxes make a statement - and are ideal for special occasions, keepsakes, or regifting. Each is wrapped in ribbon, then carefully padded and boxed for shipping.
When deciding between the two, consider your recipient. Will they reuse and enjoy the packaging - or prefer a simpler, lower-impact presentation? Either way, your gift will arrive beautifully wrapped and ready to impress.
INTERNATIONAL SHIPPING
Updated June 1, 2025
At this time, we are not offering international shipping as we reassess the best channels and processes for delivering gifts abroad.
When international service resumes, we’ll share the update on our homepage, social platforms, and with our email subscribers.
In the meantime, if you have an international gifting need, feel free to reach out to us at gift@boxbabe.com. While we can’t make any guarantees, we’re happy to check whether an exception may be possible.
RETURNS
We take “thoughtful” seriously at BOX Babe - and that includes how your gift arrives. Every package is carefully prepared to withstand the journey from our studio to your recipient, but in rare cases, shipping mishaps can happen.
If your gift arrives anything less than perfect, we want to make it right - immediately.
Please reach out directly to our founder, Bre, by phone, text, or email:
 801-209-8086
, gift@boxbabe.com
We’ll handle it with the same care and attention we put into every gift we send.
Please note: Due to the custom nature of our gifts, we do not accept standard returns or exchanges.