Shipping and Returns
SHIPPING POLICY
We are happy to delay shipment of your gifts. Simply make a Request in the NOTES section before adding the Gift to your Cart. We'll confirm with you via email, our pleasure!
All pre-designed orders ship within 2-3 business days unless otherwise notified. Large and Custom orders require longer and we'll notify you of estimated delivery.
BOX TYPE: Eco-Friendly vs. Signature Laminate
In an effort to do our part to eliminate waste, as well as save you money, all of our Gifts are now available in an eco-friendly cardboard box with an option to upgrade to our signature laminate. The choice between the two is both personal and environment. I think of it as the laminate boxes make a great first impression and if you know the person receiving them will appreciate and reuse or regift then it is worth it, but not if they're just going to toss it. The Eco boxes are great for those who are more tailored to the idea that what's inside is what is most important and they know their recipient would rather not worry about the box, but please be sure it has a beautiful bow. After all, we do want to convey a beautiful gift either way... and we do!
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Laminate Boxes are luxurious and provide appropriate charm for gifting special occasions. We propose these lovely statement pieces for you to consider as part of your Gift, as your Giftees will likely appreciate them and find use. They are wrapped with a lovely bow, then bubble wrap and mailed inside of a cardboard shipping box. They have a magnetic lid closure and can be unfolded to lay flat for storage when not in use. They are great for reuse as regifting and beautiful storage containers for scarves, et.
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Eco-Friendly, recyclable-grade boxes are sturdy cardboard that resemble the structure and design of our laminate box. They are white on the outside and look great with the same lovely bow tied on them. They are wrapped in bubble wrap or recycled shipping paper dependent on the contents and mailed inside of a cardboard shipping box. They are 100% biodegradable, recyclable, eco-friendly.
INTERNATIONAL SHIPPING
Update 1/01/2024: International Orders will not be shipped until we reassess this process and the channels we will use.
When our International Shipping resumes, we will be sure it's posted and shared on our home page, socials and with our email subscribers. In the meantime, if you need something sent internationally, please reach out to us at: gift@boxbabe.com and we'll see if anything has changed or if we can help you, though we can't guarantee it at this time.
RETURNS
We really do mean “thoughtful” at BOX Babe and we consider each shake and throw the gifts could incur between our studio and arrival to your friends and family. Evenso, the unimaginable occasionally happens and if it does, we will want to amend things for you immediately. If your Gift arrives less than perfect, please call, text or email our Owner, Bre, directly to support you: 801-209-8086 or gift@boxbabe.
CLEAN ENVIRONMENT
We empathize for those who have to the surrender their ability to visit and share their heart with others personally because of Covid and other possible limitations. We strive to help you share love and appreciation during any inability to hug in person. BOX Babe strictly follows the guidelines set by the CDC and our local/ national Governments to maintain a clean and hygienic environment at all times and ship Gifts that are as well.